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cuddlytax

Return Policy

We strive to ensure customer satisfaction with every purchase. If you're not completely satisfied with your order, please review our return policy below:

1. Eligibility for Returns

  • Items must be returned within 30 days of the purchase date.
  • The item must be in its original condition—unused, unwashed, and with all original packaging and tags intact.

2. Non-Returnable Items

  • Gift cards and sale items are non-refundable.
  • Customized or personalized items cannot be returned unless damaged or defective.

3. Damaged or Defective Items

  • If you receive a damaged or defective item, contact us within 7 days of receiving your order.
  • Please provide photos of the damage/defect to expedite the process.

4. Return Process

  • Contact our customer support at +13175565262 or email us at [your-email@example.com] to initiate a return.
  • Once approved, ship the item to the address provided by our team. Customers are responsible for return shipping costs unless the item was damaged or incorrect.

5. Refunds

  • Refunds will be processed to the original payment method within 7-10 business days of receiving the returned item.
  • Shipping fees are non-refundable unless the return is due to our error.

6. Exchanges

  • Exchanges are subject to stock availability. If the desired item is unavailable, a refund will be issued.

7. Contact Us

If you have any questions or concerns about your return, feel free to reach out at +13175565262.