Return Policy
We strive to ensure customer satisfaction with every purchase. If you're not completely satisfied with your order, please review our return policy below:
1. Eligibility for Returns
- Items must be returned within 30 days of the purchase date.
- The item must be in its original condition—unused, unwashed, and with all original packaging and tags intact.
2. Non-Returnable Items
- Gift cards and sale items are non-refundable.
- Customized or personalized items cannot be returned unless damaged or defective.
3. Damaged or Defective Items
- If you receive a damaged or defective item, contact us within 7 days of receiving your order.
- Please provide photos of the damage/defect to expedite the process.
4. Return Process
- Contact our customer support at +13175565262 or email us at [your-email@example.com] to initiate a return.
- Once approved, ship the item to the address provided by our team. Customers are responsible for return shipping costs unless the item was damaged or incorrect.
5. Refunds
- Refunds will be processed to the original payment method within 7-10 business days of receiving the returned item.
- Shipping fees are non-refundable unless the return is due to our error.
6. Exchanges
- Exchanges are subject to stock availability. If the desired item is unavailable, a refund will be issued.
7. Contact Us
If you have any questions or concerns about your return, feel free to reach out at +13175565262.